How to Credit Meal Vouchers to My Beneficiaries?

Once you've set up your beneficiaries on the meal voucher platform (check our help page if needed: How to create beneficiaries on the meal voucher programme?), you can proceed to reload their accounts. Here's how to place an order and credit the meal voucher accounts 🚀

1. Enter the amount to credit 💸

• Go to your Swile admin account > Meal Vouchers
• Click on New Order. The list of your existing beneficiaries will appear.
• Enter the amount to credit for each beneficiary. As a reminder, here's how to determine the amount to credit: How to calculate the number of meal vouchers to credit for my employees?

• Click on Continue 

💡 You also have the option to perform your reloads via a CSV file, we recommend checking out this very detailed article on the subject: Place a meal voucher order with a CSV file (Excel)

2. Choose the loading date 📆

• Choose the date you want your meal vouchers to be available on your beneficiaries' accounts.

3. Complete the order 💰

• Check the summary then click on Proceed to payment
• Choose your payment method. 💡 The very first meal voucher order must be paid by bank transfer. For your second order, you can pay by direct debit. For more information, see: Add a direct debit mandate to pay for meal voucher orders. It is not possible to pay for a meal voucher order by credit card.

• Finalise by clicking on Confirm and pay my order 🎉

💡 Good practices

• Payment by bank transfer: Don't forget to make it after confirming your order! We can only issue the meal vouchers after receiving your payment
• Check your billing address (and delivery address if you are ordering cards yourself) before confirming your order.