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  1. Help Center Swile
  2. You are a business
  3. Meal Vouchers
  4. Orders

Orders

  • Can I order meal vouchers for a new employee before they have ordered their card?
  • How do I order meal voucher cards for my beneficiaries?
  • How do I credit meal vouchers to my beneficiaries?
  • How do I place a meal voucher order using a CSV (Excel) file?
  • Which HRIS systems are compatible with importing Swile meal vouchers?
  • Can I pay for my meal voucher order by bank transfer, direct debit and/or credit card?
  • How do I add a direct debit mandate to pay for meal voucher orders?
  • How do I cancel a meal voucher order?
  • What should I do if I have not credited my beneficiaries with a sufficient amount of meal vouchers?
  • I have credited too many meal vouchers to a beneficiary – how can I adjust their balance and get a refund?
  • How can I extract the number of Swile meal vouchers allocated to each beneficiary?
  • How can I download the invoices for my meal voucher orders?
  • Is it possible to order meal vouchers in advance to distribute them later?
  • How can I track the delivery of my beneficiaries’ cards?
  • How can I check the status and details of my meal voucher orders?
  • How to place a single meal voucher order for multiple companies at once?
  • Why do some beneficiaries not appear in the order summary?
  • Can I save an in-progress meal voucher order?
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