If the amount credited to an employee's account is insufficient, you’ll need to place a new order to top up the missing meal vouchers.
⚠️ Amending an existing order
It’s not possible to modify an order for meal vouchers that has already been placed to add more vouchers.
How do I place a new order to credit my employees with the missing meal vouchers?
- Step 1: Open the Meal Vouchers programme from your admin area.
- Step 2: Click on New order.
- Step 3: Select Credit your beneficiaries’ accounts.
- Step 4: Follow the steps for the new meal voucher order to credit the missing amount.
This new order will top up the employee’s balance with the missing meal vouchers.
If you want to cancel a meal voucher order, see the article How to cancel a meal voucher order.
Comments
0 comments