Can I pay for my meal voucher order by bank transfer, direct debit and/or bank card?

You can pay for your meal voucher orders by bank transfer or direct debit. The choice is yours, however your first order must be paid by bank transfer.

❌ It's not possible to pay for a meal voucher order by credit card.

In practice:

• 1️⃣ For your very first order: Payment must be made by bank transfer. This step is necessary to activate your account. For all bank transfers, you must include the order reference in the payment description.

• 2️⃣ From your second order onwards: You'll then be able to pay for your orders by direct debit, which makes managing your monthly top-ups much easier.

💡 Please note: Setting up direct debit requires a SEPA mandate to be in place first.

How do I switch to direct debit?

To automate your future payments and avoid making manual transfers, check out our guide: 👉 Add a direct debit mandate to pay for meal voucher orders