What are the cancellation and modification policies for hotel bookings for a business trip?

Each hotel sets its own cancellation and modification terms. This means the rules can vary depending on the hotel, the type of booking (individual or group), and specific agreements between the hotel and the company. You can find these terms when you select your room.

• Free cancellation: Many hotels offer free cancellation within a defined period before the arrival date, often between 24 and 48 hours.
• Cancellation fees: If the cancellation is made after this period, fees may apply. These vary depending on the hotel and the booking period.
• Late cancellation or "No-Show": If you do not show up without cancelling, full charges may be applied, equivalent to the total cost of the night.

Yes, but the ability to modify a booking depends on the hotel's terms. Some hotels allow modifications without fees within a certain period, while others may impose modification fees. It is important to check the terms at the time of booking, especially regarding dates, room types, and the number of people. Feel free to contact our team.

• Advance billing: Some hotels charge part or all of the amount at the time of booking, particularly for non-refundable rates. If the booking is cancelled, no refund is given.
• Billing on arrival: For bookings with payment on arrival, cancellation or modification may affect the amount due according to the hotel's specific rules.

In the event of unforeseen circumstances (strike, pandemic, extreme weather, etc.), some hotel chains or individual hotels may offer flexible cancellation policies. This can include booking postponements or cancellations without fees. It is important to contact the dedicated Swile Travel team in these specific cases.