Did you try to pay with your Swile Card but it was declined? Find the most common reasons why here and get it right the next time!
Check your account:
- Your account and card are activated
- Your PIN is correct
Check these other factors:
- You have a sufficient balance to pay for your purchase
- Your payment amount is within the authorized daily limit.
- The Pay Plus option is activated.
- The merchant is eligible to accept meal vouchers
💡 Good to know
By downloading the app, you can receive notifications that let you know the exact reason your payment was declined.
If the reason is not on this list, contact us directly through our contact form.