How do I cancel a hotel reservation?

This article explains how to cancel a hotel reservation.

🚹 Be sure of your decision!
All cancellations are final. We will not be able to reinstate your reservation if you change your mind later!

  • Go to your Swile Travel account > My Reservations tab.
  • Go to your Active Reservations.

Capture d’écran 2025-10-06 à 14.18.30.png

💡 If you are an administrator and wish to cancel an employee's booking, go to the Administration tab > Organisation bookings > Active.

  • Click on the relevant booking. Check the cancellation conditions.
  • Click on Cancel.

Capture d’écran 2025-10-06 à 14.42.09.png

Confirm your cancellation to obtain a refund or not, according to the cancellation conditions of your booking 👇

Capture d’écran 2025-10-06 à 14.58.16.png

đŸ«Ł What should I do if the “Confirm cancellation” button is greyed out? In this case, you will need to contact our teams.

You have not found an answer to your questions?

You have not found an answer? Don't worry, send us a message
Contactez-nous

Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Article is closed for comments.