As a Swile Meal Voucher administrator, you receive two separate documents with each order: an order form as soon as the order is confirmed, and then a final invoice once the meal vouchers have been credited to your employees’ accounts. This article explains when each document is generated and how to download them from your Swile admin area.
Which documents are issued for my Swile meal voucher order?
By default, Swile sends you an order form by email as soon as your Swile meal voucher order is placed. This document summarises the details of your order before the vouchers are issued.
If you prefer, Swile can replace the order form with a proforma invoice for your meal voucher orders. The proforma invoice includes all the details of the final invoice and can be used as an internal administrative document before the vouchers are issued.
The Swile meal voucher proforma invoice is not enabled by default. To activate it on your account, contact Swile support via our contact channels.
Swile must have received the funds in its bank account before confirming your order and crediting your employees’ meal vouchers. The final Swile meal voucher invoice is only generated once the vouchers have been credited to the beneficiaries’ accounts.
If you would like a custom reference to appear on your Swile meal voucher invoices, please contact support.
Where can I download my Swile meal voucher order forms and invoices?
You can access your Swile meal voucher order forms and invoices at any time from your Swile admin area.
How do I download a Swile meal voucher invoice?
- Step 1 — Access: In your Swile admin area, go to the Orders & Invoices section.
- Step 2 — Select: Click on the meal voucher order you want.
- Step 3 — Download: In the top right, click Download then Download invoice.
How do I export multiple Swile meal voucher invoices at once?
To download several Swile meal voucher invoices at the same time, use the bulk export feature in your Swile admin area:
- Step 1 — Access: In your Swile admin area, click on Orders & Invoices.
- Step 2 — Export: Click on Export.
- Step 3 — Choose format: Click on Bulk invoices.
💡 Tip
You can also download the full history of your Swile meal voucher orders with all the associated details. For instructions, see the article Export your Swile meal voucher order history.
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