Tourist Taxes in the Hospitality Industry

👀 What is the tourist tax?

The tourist tax is a local tax applied in many countries for stays in tourist accommodation. It helps fund infrastructure and services aimed at improving visitor experiences (transport, cleanliness, etc.). The amount varies depending on the country, region, and sometimes the category of accommodation.

🧐 What is the amount of the tourist tax? Do I pay it on-site or when booking?

The amount of the tourist tax is displayed before you confirm your booking. Our platform indicates before booking confirmation whether the tourist tax is included in the displayed price or if it needs to be paid on-site.

  • If the tax is included, this will be indicated with the total price.
  • If it is to be paid on-site, the exact amount will be shown during your booking, and you will need to pay it at the hotel during your stay (example below 👇). If the tax is to be paid directly to the hotel, it will not be included in your company's travel policy.
👀 Why did I have to pay the tourist tax separately during my stay? 

If the tourist tax was not included in the rate shown at the time of booking, it must be paid directly to the establishment at check-out. This is specified on the platform, so you are informed before your departure.

💸 Why don't some hotels include the tourist tax in their rates?

Hotels collect this tax on behalf of local authorities. Since its amount depends on many factors (type of accommodation, duration, location), it is often simpler and clearer for the establishment to charge it separately. Our platform informs you whether this tax is included or not, for greater transparency.

📚 What should I do if I want to know more about the tourist tax in a specific country, like France? 

You can consult official information on government websites to get details on the amount of the tourist tax, its conditions of application, and possible exemptions. For example, in France, you can check this link: Service Public - Tourist Tax. Local resources, such as city or regional websites, may also provide detailed information.

💰Can you refund the tourist tax I paid during my stay? 

No, the tourist tax is collected by the hotel on behalf of local authorities. It is part of the mandatory fees related to your accommodation and cannot be refunded by our services.

👩‍💻 How can I contact your services if I have other questions?

You can contact us at any time via our form. Our team is available to assist you with your enquiries or answer any questions about your booking.

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