How to add a direct debit mandate to pay for meal voucher orders

On the meal voucher admin area, you can pay by bank transfer or direct debit. To activate direct debit, you’ll need to follow the steps below.

🧾 How do I activate payment by direct debit (SEPA mandate)?

To set up direct debit for your meal voucher orders, just follow these steps:

👉 First, you’ll need to place a first order and pay successfully by bank transfer. This initial payment is needed to validate your account for the mandate activation.

👉 When you make your second order, go through to the end of the order process, then select direct debit as your payment method.

👉 You’ll then see a SEPA mandate to complete:

• Download the mandate
• Edit the signatory’s name if needed, so you can enter the name of the authorised person in your company. If you’re not the signatory, you can enter the relevant person’s name.
• Sign it
• Send the signed mandate back to: entreprise@swile.co

📌 Once the mandate is approved, payment by direct debit will be activated for your current order and all future orders.

🏢 How do I activate direct debit if I manage several entities?

👉 If you want to pay for your meal voucher orders by direct debit and you manage several entities, you’ll need to place one order per entity to generate a separate SEPA mandate for each.
Once the mandates are activated, you’ll be able to place multi-company orders using a csv file.