What should I do if I can't log in to my Swile account?

Having trouble logging in to your Swile account? Don’t worry, this article will help you identify the cause of the problem and get back into your Swile account.

How do I check if my Swile account is activated?

If you don’t remember activating your Swile account, start with this step. You’ll find the instructions in our dedicated article: How do I activate my account?

What should I do if my Swile login details aren’t working?

If you can’t log in to your Swile account with your details, try these two checks:

  • Make sure the email address you’re using is the one linked to your Swile account. Try your work email first, then your personal email if needed.
  • If you’ve forgotten your password, find out how to reset it in our article: How do I change my password?
What should I do if I no longer have access to my Swile login email address?

If you no longer have access to the email address linked to your Swile account, you’ll find out how to access your account and change this address in our article: How do I change my email address?

What should I do if I’m not receiving the Swile login email?

Your work email address might be blocking the Swile login email. If that’s the case, check our article: The login tool can’t identify me, what should I do?

💡 Our tip

To log in to your Swile account, we recommend using a modern browser like Chrome or Mozilla Firefox.

You have not found an answer to your questions?

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